Nosmai Admin Internal
SA {{ staffName }}
Admin {{ crumb }} {{ cName }} {{ tId }} {{ pdName }}
You are viewing the console as {{ impersonateName }}. All actions are recorded to the audit log.

Operations overview

Platform health across all customers and products.

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{{ k.value }} {{ k.delta }}

MRR by product

Last 6 months
{{ m.label }} · {{ m.tipTotal }}
Effects {{ m.tipEff }} · Moderation {{ m.tipMod }}
{{ m.label }}
EffectsModeration

Needs attention

New signups

Last 6 months
{{ s.label }} · {{ s.tip }}
{{ s.label }}

Top customers by MRR

{{ t.org }}{{ t.mrr }}/mo

Customers

All accounts on the platform.

OrganizationOwnerProjectsMRRStatus
No customers match your search or filter.

{{ cName }}

{{ cEmail }} · Customer since {{ cSince }}

Status
{{ cStatus }}
MRR
{{ cMrr }}
Lifetime value
{{ cLtv }}
Team
{{ cTeam }}

Projects

ProjectProductPlanUsage
{{ p.name }}{{ p.product }}{{ p.plan }}{{ p.usage }}

Activity timeline

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{{ t.time }}

Projects

Every project across all customers.

ProjectCustomerProductStatusUsage
{{ p.name }} {{ p.customer }} {{ p.product }} {{ p.status }} {{ p.usage }}

{{ pdName }}

{{ pdStatus }}

{{ pdProduct }} · {{ pdPlan }} · {{ pdCustomer }}

MAU
{{ pdMau }}
of {{ pdMauLimit }}
API keys
{{ pdKeyCount }}
Plan
{{ pdPlan }}
{{ pdPrice }}
Created
{{ pdCreated }}
MAU this cycle
{{ pdMau }} of {{ pdMauLimit }} ({{ pdMauPct }})
API calls this cycle
{{ pdApiUsed }} of {{ pdApiLimit }} ({{ pdApiPct }})
{{ pdPlan }}
{{ pdPrice }}
{{ pdStatus }}
Product
{{ pdProduct }}
Renews
{{ pdRenews }}
MAU allowance
{{ pdMauLimit }}
Current MAU
{{ pdMau }}
of {{ pdMauLimit }} ({{ pdMauPct }})
Daily avg
{{ pdAvg }}
last 30 days
Peak day
{{ pdPeakDay }}
highest this cycle
Active users
Daily, last 30 days
MAU
{{ pdHoverDay }}
{{ pdHoverVal }} MAU
{{ x.label }}
By platform
{{ p.name }}{{ p.count }}{{ p.pct }}
MAU limit
{{ pdMau }} of {{ pdMauLimit }} ({{ pdMauPct }})
API calls
{{ pdApiUsed }} of {{ pdApiLimit }} ({{ pdApiPct }})

API keys

Admin can revoke a key if compromised.
{{ k.name }}{{ k.platform }}
{{ k.masked }}{{ k.pkg }}
This project has no API keys.
{{ a.title }}
{{ a.desc }}
{{ a.time }}
No alerts for this project.

Support tickets

Inbound requests from the customer console.

IDSubjectCustomerPriorityStatus
{{ t.id }} {{ t.subject }} {{ t.customer }} {{ t.priority }} {{ t.status }}

{{ tSubject }}

{{ tPriority }}{{ tStatus }}

{{ tId }} · {{ tCustomer }}

{{ m.who }}{{ m.time }}
{{ m.text }}
Replies are emailed to the customer and logged.

Customer information

Name
{{ tContact }}
Email
{{ tEmail }}
Company
{{ tCompany }}

Properties

Status
{{ tStatus }}
Priority
{{ tPriority }}
Category
{{ tCategory }}
Assigned to
{{ tAssigned }}
Created
{{ tCreated }}
Last updated
{{ tUpdated }}
Closed
{{ tClosed }}

Billing & refunds

Platform-wide invoices and refund actions.

Collected
{{ billCollected }}
Refunded
{{ billRefunded }}
Failed
{{ billFailed }}
Invoices
{{ billCount }}
Monthly recurring revenue
Last 6 months
{{ billMrr }}
{{ billNetNew }} net new
{{ b.tip }}
{{ b.label }}
Churn rate
{{ billChurn }}↓ 0.4% MoM
Accounts in dunning
{{ billDunning }}failed payments retrying

Failed payment retry queue

Auto-retried per dunning schedule
CustomerAmountRetry statusNext action
{{ d.customer }} {{ d.amount }} {{ d.attempt }} {{ d.badgeText }}

Invoices

InvoiceCustomerAmountDateStatus
{{ i.num }} {{ i.customer }} {{ i.amount }} {{ i.date }} {{ i.status }}
Billing data is restricted to Super Admin and Finance roles.
Billing data is restricted to Super Admin and Finance roles.

Referral payouts

50% of each referred user's first subscription. Approve or hold payouts.

Pending
{{ payPending }}
Approved
{{ payApproved }}
Paid
{{ payPaid }}
Awaiting review
{{ payPendingCount }}

Payouts

ReferrerReferred userFirst subPayout (50%)Status
{{ p.referrer }} {{ p.referred }} {{ p.sub }} {{ p.payout }} {{ p.status }}

Products

Configure availability, plan tiers, and limits per product.

{{ p.name }}
{{ p.tagline }}
{{ p.state }}
Plan tiers
{{ p.tiers }}
MAU cap (top tier)
{{ p.mauCap }}
{{ p.callLabel }}
{{ p.callCap }}

Staff & audit

Internal team access and a log of sensitive actions.

Team members
{{ s.initials }}
{{ s.name }}
{{ s.email }}
{{ s.role }}
Audit log
{{ a.actor }} {{ a.action }}
{{ a.time }}

Audit logs

Every sensitive staff action, recorded for accountability.

StaffActionTargetCategoryTime
{{ a.actor }} {{ a.action }} {{ a.target }} {{ a.cat }} {{ a.time }}
Showing 1–6 of 6

Email logs

Transactional emails sent by the platform and their delivery status.

RecipientSubjectTypeStatusSent
{{ e.to }} {{ e.subject }} {{ e.type }} {{ e.status }} {{ e.time }}
Showing 1–6 of 6
{{ confirmTitle }}

{{ confirmBody }}

Refund invoice
{{ refundNum }} · {{ refundCustomer }} · charged {{ refundFull }}
$
Full charge was {{ refundFull }}. Enter a lower amount for a partial refund.
Refunds are processed immediately and cannot be reversed. This action is recorded in the audit log.
Invite staff member
They'll receive an email to join the admin panel.
{{ ldTitle }}
{{ ld.time }}
Staff member{{ ld.actor }}
Action{{ ld.action }}
Target{{ ld.target }}
Category{{ ld.cat }}
IP address{{ ld.ip }}
Timestamp{{ ld.time }}
Recipient{{ ld.to }}
Subject{{ ld.subject }}
Type{{ ld.type }}
Status{{ ld.status }}
Sent at{{ ld.time }}